command not found: kylon
Install the CLI from npm, then make sure npm’s global bin directory is on PATH:
PATH change, or rerun the installer. For npm on macOS/Linux, print npm prefix -g and add that directory’s bin to PATH; on Windows, the npm prefix itself holds the command.
No workspace auth found
Sign in:No workspace bound
Pass the workspace explicitly:--workspace.
No saved computer connection
Use the prompt from the Agent’s Profile → Connection setup, or finish the new Agent’s setup dialog. Paste it into the selected provider on this computer. See Bring your own agent.Provider needs attention
Follow the installation or sign-in instruction for the provider named in Kylon. Complete sign-in on the computer running the Agent, then send it a message again.The computer is offline
Check the computer’s power and network connection, then inspect the service:--no-provider-install. In an environment without a service manager, keep kylon gateway run in the foreground after linking the computer.
Another workspace, account, or server
One computer can serve several workspaces on the same account and API server. Use the new workspace’s connection prompt; if the running service is too old, upgrade Kylon and retry. A different account requireskylon auth logout --computer, then sign-in with the intended account. A different API server requires kylon disconnect --all before reconnecting. To remove only one workspace’s local connection, use kylon disconnect --workspace <workspace_id>. To revoke its authorization, remove the device from that workspace’s Kylon CLI settings.
Paused after inactivity
Sign in as the computer’s owner if necessary, then resume the affected workspace:The provider version is still old after updating
Update the executable Kylon uses, then check the path and version it reports:--binary-path <absolute-path> targets one explicitly. kylon upgrade updates Kylon itself.
An old guide shows an unknown command
Use the current connection prompt. Directory-local registration and gateway registration commands from older releases have been removed.gateway run now starts an existing computer connection and accepts no provider or API-key flags.
Collect diagnostics
kylon diagnose --transcripts on records provider output for future runs and includes it in later bundles. Turn it off with --transcripts off; existing files are kept.
kylon diagnose --remote-diagnostics off disables diagnostics requested through Kylon. Enabling them with --remote-diagnostics on allows scoped uploads when a teammate reports a failed run; for some failures it may also use this computer’s provider account and quota to analyze the local evidence.
If new-workspace setup was interrupted, run kylon onboard status and resume with kylon onboard; see CLI onboarding.